Shop Policy

Customer Care

Privacy & Safety

Brinny Art is owned and operated by individual Bryony Pimble as a sole trader. "We" "Our" and "Us" shall refer to said individual. "Our business" shall refer to Brinny Art. "Visitor(s)" "You" and "Customer(s)" shall refer to visitors to the website, and customers who purchase goods at the Brinny Art shop.

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We receive, collect and store any information you enter on our website or provide us in any other way. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), postal address, purchase history, comments, feedback and product reviews.

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When you, the Customer, conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services and to fulfill Customer orders;

2. To provide our Visitors and Customers with ongoing customer assistance and support;

3. To be able to contact our Visitors and Customers with general or personalised service-related notices and messages;

4. To comply with any applicable laws and regulations.

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Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or telephone.

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If you don’t want us to process your data anymore, please contact us via the contact page.
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via the contact page.

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